Privacy Policy

This privacy policy is for www.guestgear.co.nz and served by GuestGear and governs the privacy of its users and those who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

What information do we collect from people that visit our website or blog?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, company (if applicable) mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make purchase, sign up for our newsletter surf the website or use certain other site features in the following ways:

To allow us to better service you in responding to your customer requests
To administer a contest, promotion, survey or other feature
To quickly process your transactions
How do we protect visitor information?

We work diligently to protect the security of your personal information, including credit card information.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access to such systems, and are required to keep the information confidential.

In addition your credit card details do not get processed or transmitted through or via GuestGears website; all transactions are processed through a secure payment service provider and are not stored on our servers. However they may be help by Direct Payment Solutions (DPS). Review their privacy policy

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its site provider transfers to your computer’s hard drive through your web browser (If you allow) that enables the site’s or service provider’s systems to recognize you browser and capture and remember certain information.

For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to compile comprehensive data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies too:

Help remember and process the items in your shopping cart
Understand and saves user’s preferences for future visits.
Compile comprehensive data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, you can choose to turn off all cookies. You do this through your browser (like internet explorer) settings. Each browser is a little different, so look at your browser’s help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and some of our features will not function properly.

Google Analytics and Remarketing

We use a service provided by Google called Google Analytics (GA). GA permits us to reach people who have previously visited our site, and show them relevant advertisements when they visit other sites across the Internet in the Google Display Network. This is often called ‘remarketing’.

Cookies can be used to track your session on our website, to serve customized ads from Google and other third party vendors. When you visit this website, you may view advertisements posted on the site by Google or other third parties. Through first-party and third party cookies, these third parties may collect information about you while you are visiting this website and other websites. They may use this data to show you advertisements on this website and across the Internet based on your prior visits to this website and elsewhere on the Internet. We do not collect this information or control the content of the advertisements that you will see.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact at info@guestgear.co.nz or by mail at

GuestGear Privacy
Re: Privacy
PO Box 437
Cambridge 3434
New Zealand